Last Updated: 11/07/24
IIT Jammu (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our food ordering platform, IITJammu.net. By accessing or using our platform, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information
- We may collect personal information that you provide to us, such as your name, email address, phone number, delivery address, and payment information when you register for an account, place an order, or contact us.
b. Usage Data
- We may collect information about your interactions with our platform, such as the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
c. Device Information
- We may collect information about the device you use to access our platform, including the device’s IP address, operating system, browser type, and unique device identifiers.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our platform.
- To process and manage your orders and payments.
- To communicate with you, including sending order confirmations, updates, and customer service responses.
- To personalize your experience on our platform.
- To monitor and analyze usage and trends to improve our platform.
- To detect, prevent, and address technical issues.
- To comply with legal obligations and enforce our terms and conditions.
3. Sharing Your Information
We may share your information with:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, delivery services, and IT support.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. Security of Your Information
We implement appropriate technical and organizational measures to protect the security of your information. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your jurisdiction, you may have the following data protection rights:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete information.
- Deletion: You have the right to request that we delete your personal information under certain circumstances.
- Restriction: You have the right to request that we restrict the processing of your personal information under certain circumstances.
- Objection: You have the right to object to our processing of your personal information under certain circumstances.
- Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at info@iitjammu.net.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: