Last Updated: 11/07/24
Welcome to IITJammu.net, the online food ordering platform for IIT Jammu by SUGANDHIM FOOD AND CATERING PVT. LTD. and K Star Food And Hospitality Services By accessing or using our platform, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms By using IITJammu.net, you agree to comply with and be bound by these terms and conditions. If you do not agree to these terms, please do not use our platform.
2. Eligibility To use our services, you must be a student, faculty member, or staff of IIT Jammu and at least 17 years old.
3. Account Registration a. You must register for an account to place orders on IITJammu.net. b. You are responsible for maintaining the confidentiality of your account information and password. c. You agree to provide accurate and complete information during the registration process.
4. Ordering and Payment a. Orders can be placed through the IITJammu.net platform. b. Payment for orders must be made at the time of ordering via the available payment methods. c. All prices are in INR and are inclusive of applicable taxes.
5. Delivery and Pickup a. Delivery and pickup options are available as specified on the platform. b. Delivery times are estimates and may vary due to factors beyond our control. c. You are responsible for ensuring that someone is available to receive the delivery at the specified address.
6. Cancellations and Refunds a. Orders may be canceled within 24 hours of placing the order. b. Refunds will be processed as per our refund policy, which can be found here.
7. User Conduct a. You agree not to use IITJammu.net for any unlawful or prohibited activities. b. You agree not to disrupt the platform’s operation or attempt to gain unauthorized access to the platform.
8. Intellectual Property a. All content on IITJammu.net, including but not limited to text, graphics, logos, and images, is the property of IIT Jammu. b. You may not use, reproduce, or distribute any content from the platform without prior written permission from IIT Jammu.
9. Privacy Policy a. Our privacy policy, which can be found here, describes how we collect, use, and protect your personal information. b. By using our platform, you agree to the collection and use of your information as described in the privacy policy.
10. Limitation of Liability a. IIT Jammu shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our platform. b. IIT Jammu is not responsible for any third-party content, services, or products available through our platform.
11. Governing Law These terms and conditions are governed by the laws of India, and any disputes will be resolved in the courts of Jammu.
12. Changes to Terms and Conditions IIT Jammu reserves the right to update or modify these terms and conditions at any time. Your continued use of the platform after any changes indicates your acceptance of the new terms.
13. Contact Us If you have any questions or concerns about these terms and conditions, please contact us at info@iitjammu.net.